| Below are some actual quotes from past satisfied customers. We only listed a few for it would be several pages long to list all quotes.
08/14/07--- Royal Flush Clock "I would like to thank you for the prompt delivery service and my clock. It is great. Thanks again! I will do business with your company again and recommend your products." --- Laurie N. - Punta Gorda, FL
06/11/07--- Princess Chrome Phone "Very pleased! Very nice phone! Could not believe how fast it arrived - 3 days Canada." --- Audrey P. - Canada
12/19/06--- Neon Phone "Thank YOU for the refund on the phone, and I apologize that the UPS man left the package on the front porch, and I just found it tonight after reading your letter. I appreciate your business protocol, and I will be looking for another phone from your company so that I can repay your kindness. Again, thank you so much for your business principles." --- Bert T. - St. Augustine, FL
12/16/06--- M&M Studio Phone " I purchased a novelty M&Ms telephone on the 16 December 2006 and I received the order on the 20 December 2006 shipping from the US to Australia. I would like to say that I am very happy with the product, and the service was outstanding. Thank You very much." --- Alisa C. - Brisbane, AUSTRALIA
11/05/06--- Field MKIV & Round Wood & Sultan Phones " Thank you! Your customer service is the best I've dealt with in a very long time. Perhaps you could inservice US Airways' customer service division. Thanks again. If your company ever needs a customer testimonial, I'll be happy to help. I've been very happy with the products (bad switch aside) and even more so with the customer service. You don't get that very often these days." --- Denise P. - Roanoke, VA
10/25/06--- Sultan & Golfbag Phones "I received the phone today. Everyone in my office is in love with it. Thank you for a very unique item. I am giving it to my son-in-law who is home for Christmas and hopefully for good after a year in Irag. THANK YOU!!! THANK YOU!!!" --- Hazel F. - Latham, NY
08/22/06--- Wood Wall Walnut Phone " I just want to say how truly impressed I am with your service!! I received my phone yesterday - it is perfect. From the moment I placed the order to receiving it the communication was great and I received it well before I had expected. I will definitely recommend you to others." --- Cathy M. - Rancho Santa Fe, CA
08/31/05--- Jeff Gordon Nascar Phone " Thank you so much for the prompt precessing of my order. I ordered on a Wednesday, regular ground shipping, and I received my order on Friday. I had been scrambling to find a second Jeff Gordon telephone that I needed for gifts for 2 people at the same occasion. Well done! " --- Janeen M. - Millsap, TX
08/17/05--- Princess White Phone & 302 Desk Ivory Phone & 1950 Wall Brushed Chrome Phone " I received my phones yesterday and I am absolutely delighted with my purchases and your excellent customer service. I was amazed at how smooth the process of ordering and delivery is. Thanks to all concerned. I will be placing another order directly. " --- Deborah B. – New South Wales, Australia
07/16/05--- Porcelain Oriental Phone & Eiffel Tower Phone " My husband and I are extremely pleased with your excellent service! We are especially impressed with the accountability you assume for all the items you sell. The Eiffel Tower Phone is quite magnificent and fits perfectly in our family room with a similar theme. Thank you for sending it in good faith, to replace the first phone, and for giving us a 20 day period in which to decide! It looks like we are keeping both phones, and appreciate the opportunity to compare them in our home. Thanks, again! " --- Xyra C. – Arlington, VA
02/25/05--- Duck Phone & Scooby Doo Phone & Pooh Animated Phone " Hello to everyone at 1-Novelty Phones! I wanted to let you know that I received the cards (very unique!) and we put them out with the phones for the Junior Achievement (JA) charity silent auction last week. There were 13 auctions held in tandem with charity bowling events that ran from Tuesday through Saturday. This was the 9 th year and the event is a very big deal in town. The phones were a hit and we enjoyed distributing the cards and telling people what wonderful customer service your company provided. All the phones sold for a significantly higher amount than I paid for them – your prices are awesome so I was able to purchase them myself and donate them so the charity made significant money and people felt they received unique and quality value with the phones – very cool! I am looking forward to doing more business with your company in the future! I just wanted to thank you again for your excellent service! Your efforts contributed to a very successful JA charity auction! " --- Sheri H. – Richland, WA
01/06/05--- Transparent Red Phone " Thank you! It so nice to have a business stand behind what they sell!!!! Thank you. Thank you! We WILL be doing business with you again in the future! " --- Laurie B. – Houlton, ME 11/23/04--- Crystal Classic Desk Phone "Hi! Just a quick note to say I received the phone and it's [rettier than pictured. Not sure what the golden button in the middle of the dial does. It is such a pretty phone. And it has little feet so it doesn't sit flat on the desk, it's raised a little! And it's substantial ... not going to knock this over easy. And it's so easy to use. Just had to write and tell you. Plus the lady that took my order on the phone was so nice. Happy Holidays!" --- Diane P. – Natrona Heights, PA
11/17/04--- Porcelain Big Rose Phone " Thank you so very much for your PROMPT and EXCELLENT customer service. I’ve received my replacement phone and the postage paid return label today, Friday November 22 nd as promised by your customer service agent that I spoke with this past Monday. I contacted your company on Saturday or Sunday, the 16 th or 17 th. The agents name, I believe, was Cheryl. She was very pleasant and patient with me when I called to say that my new phone had excessive static and needed a replacement. She assured me that someone would call me on Monday to make arrangements with me for the return and I WAS called! I thank you for your professionalism and integrity, and the timely manner in which you handle your business! I will most definitely pass on the word about your company, which will hopefully generate more business for Novelty Phones with my friends and associates. If you have a brochure for your products I’d love you to send me one. I’d also like to thank you for a most lovely product. The BIG ROSE Porcelain Phone is extremely feminine and a beautiful addition for my home. " --- Susan W. – Newbury Park, CA
01/11/04 --- Michael Jordan Phone "I was very impressed by the expedient service in relation to the response and action to my inquiry pertaining to a replacement part. I received a reply within 24 hours and an entire new unit within 10 days, no questioned asked. A check was provided endorsed to me to cover the return shipping costs of the defective item. I've never experienced such a sensible system for honoring a replacement. Thank you 1-Novelty Phones. Makes me want to think of someone else I can purchase a phone for from you. A pleasure. " --- Cheryl H.
12/27/03 --- US Basic Monster Red Phone "Thank You so much for your excellent service! Our daughter is thrilled with her new phone. Will definitely do business with you again! Happy New Year!" --- M. Kirtley
09/19/03 --- Kermit Candlestick Phone "I am pleased to take a moment to thank you for the excellent service and wonderful communication that took place in my receiving the item listed below. Prior to my experience in doing business with you, I had a horrible experience with another vendor that advertised the item. They charged my credit card knowing full well that they did NOT have the item in stock. The next three weeks were filled with me firing off multiple e mails and phone calls during which they repeatedly said they would be able to get the item and were "checking" and would contact me "tomorrow". Needless to say, neither the item nor the contacts came as promised. I finally demanded that they credit my card and cancel the order. I retained all the e mails and a log of my communications in anticipation of problems regarding the refund of any monies they had taken from me. That situation is still pending. At any rate, I want to thank you very very much for your excellent service in making sure that I got the item I was promised. My older daughter collects frogs. This item was to be a "rare" addition to her collection. Needless to say, she was thrilled to death today when it came and she opened it. She immediately made her inaugural phone call on Kermie. I will eagerly recommend your business to anyone who chooses do deal with you and would be happy to do business with you in the future." --- S.J. Miller
04/02/03 --- Stars & Stripes Patriotic Phone "I rec'd the Patriotic Phone that I recently ordered from your company online& just wanted to let you know how pleased I was with it. My order arrived so promptly! Nowadays, everyone should have one of these attractive phones! It is an excellent value for the money & a wonderful bonus to receive the additional patriotic items.....pens, memo pad & flag stickers. I collect novelty telephones & I would not hesitate to order from you again." --- Linda F.
12/13/02 --- NFL Trimstyle Phone "Just wanted to let you know how much I appreciate your excellent customer service. Thanks again for the unexpected gift. I look forward to ordering more of your products as gifts for family members and friends. Please add me to your list of satisfied customers."--- Patricia H.
10/01/02 --- Spirit of St. Louis Field Telephone MK IV "I just wanted to thank you very much you seem to be the only place online that is so prompt and courteous. My phone is already on its way and that is rare, I'm always being told whenever I order on line things are always on backorder or I have to wait a month. I am a very satisfied customer, thank you again."--- Deborah R.
04/13/02 --- Porcelain Plain Telephone "I have received the replacement phone that you sent. It is soooo beautiful!!! Thank you so much for sending it. It works great. In my opinion, your customer service is the greatest!!!"--- Eileen G.
12/29/01 --- 1919 Candlestick Telephone "I recently chose one of your products for a present for my brother for Christmas. I haven't seen the candlestick phone in use yet, but I was extremely pleased with our transaction. I placed the order and you shipped it quickly, curing me of one potential cause for indigestion over the holidays. I am always pleased to do business with people who know what they are doing. Please accept my compliments and a promise to direct all future novelty phone business your way. In this day and age, efficiency is rare enough to cause kudos. Again, thank you for a job well done." --- George O.
09/05/01 --- Eiffel Tower Telephone "Thank you for your excellent service. The Phone arrived today exactly as described and incredibly quickly. It's a pleasure to do business with such a professional company. Be assured I will be doing business with your company in the future. Additionally, I'll be recommending you to any and all who ask. Again, THANKS!" --- Alan C.
08/20/01 --- Hot Lips + Mark IV Fieldphone + Porcelain Rose Telephone "The phones have all arrived, my kids LOVE them. The service was extremely fast. Thanks! I will keep you in mind for the rest of the house!!! Your service was better than "outstanding"." --- Laurie L.
05/17/01 --- Viper Sportscar Telephone "Thank you so much, May, your customer service is wonderful. I have been telling others about how great a service your company is."--- Timothy H.
12/14/00 --- Pluto Animated Phone "Thank you for responding so quickly, it is a pleasure. You have been more than professional and prompt. Kudos to you in this all too fast paced and often impersonal world. Who ever said that the 'Internet' is not run by 'real' people!?" --- Laura A. |